All items from the online shop are sent by tracked, 1st Class Royal Mail, which takes up to 3 working days (but is often delivered the next day). For customised products, please allow an additional 5 working days before your order can be dispatched. I currently ship to UK and most of Europe. Please contact me if you have any special requests outside these zones.
If your product(s) arrive damaged or faulty, please contact me within 7 days of receiving your order and I will replace it straight away. However, if you just change your mind, I’m afraid we don’t offer returns.